InstantBud is a same-day cannabis delivery service serving Surrey, Langley and Metro Vancouver, British Columbia. This policy explains how we handle personal information when you use instantbud.co or order from us.

We collect only what we need to take and deliver your order:

• Contact and delivery details: your name, delivery address, phone number and email address.
• Order details: the products you order, order totals and payment method (cash or Interac e-transfer).
• Account details: if you create an account, your login details and order history.
• Age verification: our driver checks your government photo ID at the door to confirm you are 19 or older.
• Website data: technical information such as your device, browser, pages viewed and approximate location, collected through cookies and similar tools.

We use your information to:

• Process and deliver your order.
• Contact you about your order, including by phone call or text message.
• Verify that you are 19 or older.
• Answer your questions and handle refund requests.
• Improve our website and measure our advertising.
• Prevent fraud and meet legal requirements.

We do not sell your personal information. We share it only with service providers that help us run InstantBud, such as our website host, order and text-message tools, delivery drivers and analytics or advertising services, and only as needed for those purposes. We may also share information when the law requires it.

Our website uses cookies and similar technologies to keep your bag working, understand how the site is used and measure advertising. These may include tools from third parties such as Google and Meta. You can block or delete cookies in your browser settings, but parts of the site may not work properly without them.

We accept cash and Interac e-transfer. We do not collect or store credit or debit card numbers on our website.

We use reasonable safeguards to protect your information, such as limiting access to the people who need it to fulfil orders. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

We keep your information only as long as needed to provide our service, handle questions or refunds, and meet legal and accounting requirements. After that, we delete it or make it anonymous.

You may ask to see the personal information we hold about you, correct it, or ask us to delete it, subject to legal limits. You can also opt out of marketing messages at any time. To make a request, call us on 236-969-8626.

Our website and products are for adults 19 and older. We do not knowingly collect information from anyone under 19.

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Questions about privacy? Call us on 236-969-8626 any day from 10 AM to 10 PM.