Simple and clear
InstantBud Refund Policy
At InstantBud cannabis delivery, we only refund a broken device reported on the first day of purchase. All other sales are final.
What is covered
The policy at a glance.
- Broken deviceReported on the first day of purchaseRefund
- Broken deviceReported after the first dayNo refund
- Any other productAny timeNo refund
Refund details
Tap a topic to read more.
What we refund
We only refund a broken device, and only when you report it on the first day of purchase. This covers devices such as vapes that arrive broken or stop working properly.
What we do not refund
All other sales are final. We do not offer refunds on flower, pre-rolls, edibles, drinks, concentrates or accessories, on opened or used products, or on devices reported after the first day of purchase. Cannabis products cannot be returned once they leave our hands.
How to request a refund
Call us on 236-969-8626 on the day you received your order, between 10 AM and 10 PM. Have your order number and the problem with your device ready. We may ask for a photo of the broken device.
How you are refunded
Once we approve a refund for a broken device, we refund the price of that device. Refunds are sent back to you using the same method you paid with, or by Interac e-transfer.
Device problem? Call us today
Reach us on the day of purchase, any day from 10 AM to 10 PM.
You must be 19 or older. Valid ID is checked at the door.